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Contact support

Who to ask when you need help. The person closest to the problem can usually fix it fastest.

  • Registration, schedule, refund, or competition-day questions: ask the competition host. Their contact is on the competition page.
  • Student balance, linking a parent to a student, reimbursement, or booster calendar questions: ask your booster president or treasurer.
  • Judging or announcing questions: ask the person who invited you.

Email MusterSheet

Write to support@mustersheet.com when:

  • you can't sign in;
  • an invitation or your account isn't working the way this help center says;
  • you have a privacy or security concern; or
  • your host or booster group can't fix the problem.

Please include:

  • the email address on your account;
  • the competition, band, or booster group name;
  • what you were trying to do;
  • the exact message you saw; and
  • a screenshot, if it shows no private student, payment, or password details.

Never email these

Never send a password, card number, bank account number, invitation link, or the private link that adds your booster calendar to your phone's calendar.