Contact support¶
Who to ask when you need help. The person closest to the problem can usually fix it fastest.
- Registration, schedule, refund, or competition-day questions: ask the competition host. Their contact is on the competition page.
- Student balance, linking a parent to a student, reimbursement, or booster calendar questions: ask your booster president or treasurer.
- Judging or announcing questions: ask the person who invited you.
Email MusterSheet¶
Write to support@mustersheet.com when:
- you can't sign in;
- an invitation or your account isn't working the way this help center says;
- you have a privacy or security concern; or
- your host or booster group can't fix the problem.
Please include:
- the email address on your account;
- the competition, band, or booster group name;
- what you were trying to do;
- the exact message you saw; and
- a screenshot, if it shows no private student, payment, or password details.
Never email these
Never send a password, card number, bank account number, invitation link, or the private link that adds your booster calendar to your phone's calendar.