Running the shoutout cash station¶
If your competition sells shoutouts, some fans will pay by card from their phones — but plenty prefer cash. The cash station is a table with a volunteer, a tablet, and a cash box.
Who can run it: the host, a Co-Host, or a Volunteer Coordinator (staff roles).
The station has two screens that work together on the same tablet (or two tablets):
The volunteer cash queue¶
The Volunteer Cash Station page is the money screen. It shows:
- Awaiting Payment and Paid So Far totals — including the dollars collected, so the cash box should always match the screen.
- A Phone Submission Code box.
- The list of Unpaid Shoutouts.
Two kinds of customers arrive:
Fans who typed a shoutout on their own phone and chose to pay cash. Their phone shows a 6-digit code:
- Fan shows you the code and hands over the cash.
- Type the code into the Phone Submission Code box and tap Mark Paid. You'll see "Code marked paid" — their message is in the announcer's queue.
Walk-ups who typed their message at your table (below): find their message in the Unpaid Shoutouts list and tap its Mark Paid button as the cash changes hands.
The walk-up kiosk¶
Tap Open walk-up kiosk to flip the tablet into fan-facing mode — a simple form with no menus or buttons a stranger shouldn't press. Hand the tablet to the fan:
- They fill in Band (or "General — any band"), To, their Message (140 characters max), and From, then tap Submit Shoutout.
- The screen says "Please hand the volunteer your cash."
- Take the cash, tap Next Shoutout to reset for the next person, and mark the message paid from your queue screen.
Bad stadium Wi-Fi is fine
If the network drops, the kiosk says "Saved Locally" and keeps taking shoutouts — they upload themselves when the connection returns. Keep collecting cash; nothing is lost.
End of the day¶
Tap End-of-Day Report on the queue screen for the cash reconciliation: what the system says you collected versus what's in the box. Count, record, and hand both to the host with a clear conscience.