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Fan portal & QR posters

Every competition gets a free fan-facing web experience — the fan portal. Fans scan a QR code at your gate and land on a welcome page with the live schedule, shoutout-sending, your broadcast announcements, and (after you publish) the public results. No app, no fan accounts, nothing for you to build.

This page is the setup checklist. What fans see on their end is covered in At the stadium — worth a skim so you know what you're offering them.

What the portal includes

  • Gate welcome page — the page the QR code opens: "You're checked in!" with big buttons for the schedule and shoutouts.
  • Live schedule — your performance lineup, updating in real time as the announcer advances the show. It's the same lineup you build on the Schedule tab; there's nothing separate to publish.
  • Announcements — anything you broadcast from the Command Center (weather, schedule changes) banners across fans' screens instantly.
  • Shoutouts — paid fan messages, if you enable them (below).
  • Fan Favorite voting — an audience-voted award, if you enable it (below).
  • Public results — goes live the moment you click Publish.

Setup checklist

Everything lives on your Manage page's Settings tab. Top to bottom:

  1. Enable Paid Shoutouts. Flip the toggle in the Paid Shoutouts card and set the Price per Shoutout (a few dollars is typical — the money is yours, collected by card online or in cash at your cash station).
  2. Decide on gate check-in. Turn on Require gate check-in (QR) if you want shoutout-sending limited to people physically at your event — fans who haven't scanned the gate QR code see an unlock notice instead of the form. Leave it off and anyone with the link can send one.
  3. Plan for moderation. Every shoutout waits in the Moderation tab for approval before it reaches the announcer — on the day, someone (you, a co-host) should keep that queue moving from the Command Center. Reject anything off-tone; approve the rest.
  4. Turn on Fan Favorite (optional). Enable the audience-voted ballot and fans can vote for their favorite band from the live schedule — see Fan Favorite below.
  5. Print and post your QR posters — next section.

On the Manage page you'll find your competition's gate address (the web link the QR code opens) and a Print QR poster button that produces a ready-to-print poster with the QR code on it.

Print several. Post them where fans actually stand:

  • The main gate — most important, especially if you require gate check-in.
  • The concession stand line (people are bored there).
  • The shoutout cash table and the check-in area.
  • Restroom paths and stadium entrances on the visitor side.

The scan is the unlock

If you enabled Require gate check-in (QR), the poster isn't just convenience — the scan is what unlocks shoutout-sending and Fan Favorite voting on each fan's phone. A prominent poster at the entrance means fans arrive already unlocked, instead of asking volunteers why the form won't open.

Fan Favorite

Fan Favorite is an award the audience picks. When you enable it:

  • Fans vote for a band from the live schedule after that band has performed.
  • Each fan gets one vote, tied to their gate check-in — re-voting moves their vote rather than adding another.
  • Voting stays open until the awards ceremony begins.
  • To hand out the trophy, add an award with the Audience Vote rule on your Awards tab — the winner comes from the vote tally when results are prepared. See Scores, awards & publishing.

It costs you nothing to run and gives fans a reason to stay engaged all day — small bands with loud fan sections love it.

Shoutout money

Card-paid shoutouts land with your other online payments (see Getting paid online). Cash shoutouts are collected at your shoutout cash station, which reconciles the till at the end of the day.